PAYMENT SECURITY TERMS

Packfoldco is a brand of Cobble & Carry Studios Ltd

1. Payment Processing
At Packfoldco, we prioritise the integrity of every transaction. All payments are processed through Stripe, a globally recognised lead in payment infrastructure. Stripe is responsible for the secure handling of your financial information and performs regular security assessments and transaction monitoring to identify and prevent unauthorised activity.

By completing a purchase on www.packfoldco.com, you acknowledge that your payment information is processed directly by Stripe. Please note that users are not required to hold or log into a Stripe account to complete a transaction.

2. Billing Information
To ensure clarity and prevent transaction confusion, please be advised that all charges on your bank or credit card statement will appear under the name of our parent company: Cobble & Carry Studios Ltd

We recommend that customers retain their order confirmation emails to reconcile their financial statements accurately.

3. Accepted Methods of Payment
We accept a variety of secure payment methods to facilitate a seamless checkout experience, including:

Credit/Debit Cards: Visa, Mastercard, and American Express.

Digital Wallets: Apple Pay and Google Pay.

All transactions are processed in a secure environment. Once a payment is successfully verified, the order will be processed for dispatch in accordance with our established Shipping Policy.

4. Data Protection and Privacy
We comply with the UK Commonwealth Personal Data Protection Act, the European General Data Protection Regulation (GDPR), and relevant US federal and state regulations. We are committed to protecting your personal information.

Payment Security: Your sensitive card details are encrypted and handled by Stripe; Packfoldco does not store full credit card numbers on our servers.

Cookies: Our website utilises a Cookie consent mechanism. Non-essential cookies are only activated if you explicitly select the “Accept” button on our Cookie banner.

Privacy: For detailed information on how we manage, collect, and protect your data, please refer to our Privacy Policy page.

5. Customer Support and Enquiries
If you have any questions regarding a transaction or require assistance with your payment, our dedicated support team is available to assist.

Phone: +44 077 0774 6576
Email: capacity@packfoldco.com

Response Time: We aim to respond to all enquiries within 24 working hours.

6. Business Operations
Packfoldco’s operations in the UK,Our logistics and warehousing are managed through our international hubs:

US Warehouse: 100 Enterprise Ave, Secaucus, NJ 07094

Europe Warehouse: Kaltbandstraße 4, 44145 Dortmund, Germany.